Política de privacidade

PRIVACY POLICY

Last updated: September 2026

Wovenhood, operated by INVISIBLE REFLECTIONS – UNIPESSOAL, LDA, respects the privacy of its customers, participants and website visitors.

This Privacy Policy explains how personal data is collected, used, stored and protected when you visit the Wovenhood website, register for a Wovenhood event, purchase an entry or otherwise interact with Wovenhood.

1. DATA CONTROLLER

The entity responsible for the processing of personal data is:

INVISIBLE REFLECTIONS – UNIPESSOAL, LDA
NIF: 519 582 993
Travessa do Montinho, 201
Costa, 4810-464 Guimarães, Portugal
Email: geral@wovenhood.com
Phone: +351 919 310 437

For privacy-related questions or requests concerning your personal data, you may contact us using the details above.

2. PERSONAL DATA WE COLLECT

Depending on how you interact with Wovenhood, we may collect the following categories of personal data:

Name;
Email address;
Telephone number;
Billing and invoicing information;
Address and other information required for invoicing or registration;
Event registration and participation information;
Information provided when contacting us;
Information relating to payments and transactions, where necessary for the administration of the registration;
Technical information relating to your use of the website, including IP address, browser type, device information and website interaction data, where applicable.

We only collect personal data that is reasonably necessary for the purposes described in this Privacy Policy.

3. PURPOSES OF PROCESSING

Personal data may be processed for the following purposes:

Processing and managing event registrations;
Processing payments and related transactions;
Issuing invoices and complying with accounting and tax obligations;
Communicating with participants regarding their registration and the event;
Providing customer support and responding to enquiries;
Managing event participation and organisational requirements;
Sending service-related communications;
Managing complaints and requests;
Preventing fraud, misuse or other unlawful activity;
Improving the website, services and user experience;
Sending marketing communications where the necessary consent has been obtained or where otherwise permitted by applicable law;
Complying with legal and regulatory obligations.

4. LEGAL BASES FOR PROCESSING

Personal data is processed on the basis of the applicable provisions of the General Data Protection Regulation (GDPR), including where processing is:

Necessary for the performance of a contract or to take steps at the request of the data subject before entering into a contract;
Necessary for compliance with a legal obligation;
Necessary for the purposes of the legitimate interests pursued by the controller, where those interests are not overridden by the rights and freedoms of the data subject;
Based on the data subject’s consent, where consent is required.

Where processing is based on consent, you may withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

5. PAYMENT INFORMATION

Payments for Wovenhood registrations may be processed through third-party payment service providers, including IFTHENPAY.

Wovenhood does not intentionally collect or store complete payment card details where these are processed directly by the relevant payment service provider.

Payment-related information may be processed by the payment provider to complete transactions, prevent fraud and comply with applicable legal and regulatory requirements.

6. SERVICE PROVIDERS AND RECIPIENTS

To operate the Wovenhood website and provide our services, personal data may be shared with trusted service providers where necessary.

These may include:

Payment service providers;
Website and e-commerce service providers;
Hosting and technical service providers;
Accounting and invoicing service providers;
Communication and email service providers;
Professional advisers;
Public authorities or other entities where disclosure is required by law.

These service providers may only process personal data in accordance with applicable data protection requirements and, where required, under appropriate contractual arrangements.

7. INTERNATIONAL TRANSFERS

Some technology and service providers used by Wovenhood may process personal data outside the European Economic Area.

Where personal data is transferred outside the European Economic Area, Wovenhood will ensure that the transfer is carried out in accordance with applicable data protection legislation and that appropriate safeguards are in place where required.

8. DATA RETENTION

Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected, to comply with legal and contractual obligations, to resolve disputes and to establish or defend legal claims.

Different categories of data may therefore be retained for different periods depending on their purpose and applicable legal requirements.

Where personal data is no longer required, it will be deleted or anonymised where appropriate.

9. DATA SUBJECT RIGHTS

Under applicable data protection legislation, you may have the right to:

Request access to your personal data;
Request the correction of inaccurate or incomplete data;
Request the deletion of your personal data, where legally applicable;
Request the restriction of processing;
Object to certain processing activities;
Request data portability where applicable;
Withdraw consent where processing is based on consent.

Requests concerning your personal data may be submitted by email to:

geral@wovenhood.com

We may request additional information to verify your identity before responding to a request.

10. RIGHT TO LODGE A COMPLAINT

You have the right to lodge a complaint with the competent data protection supervisory authority if you consider that your personal data has been processed unlawfully.

In Portugal, the competent supervisory authority is:

Comissão Nacional de Proteção de Dados (CNPD)

Website: www.cnpd.pt

11. COOKIES AND SIMILAR TECHNOLOGIES

The Wovenhood website may use cookies and similar technologies that are necessary for the operation, security and functionality of the website.

Depending on the technologies used, additional cookies may be used for analytics, performance, personalisation or marketing purposes.

Where consent is legally required, non-essential cookies will only be activated after the appropriate consent has been obtained.

Further information about the cookies used on the website may be provided through the website’s cookie settings or cookie policy.

12. SECURITY

Wovenhood takes reasonable technical and organisational measures to protect personal data against unauthorised access, loss, alteration, disclosure or destruction.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

13. CHILDREN

Wovenhood does not knowingly collect personal data from children where such collection is not permitted by applicable law.

Where participation in an event is subject to a minimum age requirement, the applicable participation rules will apply.

14. CHANGES TO THIS PRIVACY POLICY

Wovenhood may update this Privacy Policy from time to time to reflect changes in the website, services, legal requirements or data processing practices.

The latest version will always be made available on the Wovenhood website and will indicate the date of the most recent update.

15. CONTACT

If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact: